Banner with wide view of Palmer Events Center and downtown Austin in the background
  • Home
  • Accessibility

Accessibility

We are committed to a convenient, accessible, and enjoyable experience for all. While adhering to the Americans with Disabilities Act, every effort is being made to ensure our venue is fully accessible. Should you require additional assistance, please contact your event coordinator, security coordinator, or safety coordinator.
Contact
Convention Center - Web_Accessibility_WalksRampsEntrances__2_

Walks, Ramps, and Entrances

  • An automatic door is available on all sides (north, south, west, and to the administration offices) of our venue.
  • Slight sidewalk inclines can bring scooters and wheelchairs from the street up to the sidewalk.
Convention Center - Web_Accessibility_ServiceAnimals

Service Animals

  • Service animals are welcome inside our venue.
  • Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities.
  • Animals or pets that are not service animals are not allowed without prior written approval from the Palmer Events Center.

Elevators

  • Our elevators can access every level of our venue.
  • You can get to each parking garage level using our elevators.
  • A bumper safety system is installed in all our elevators.
  • Raised Braille is on the major buttons in our elevators.
  • All the buttons are within reach seated in a wheelchair or scooter.
Convention Center - Web_Accessibility_PublicRestrooms

Public Restrooms

  • Faucets and soap dispensers are motion activated.
  • An oversized stall with grab bars is in every restroom.
  • Everything in the restroom is within arm’s reach of those in scooters and wheelchairs.
Convention Center - Web_Accessibility_MothersRoom

Nursing Mothers

  • Two mothers rooms are prepared for you on the northside of our venue.
  • A changing station and armchair are stocked in both mothers rooms.
  • Nursing mothers can enjoy comfortable furnishings in private, secure rooms.
  • Signage for mothers rooms has Raised Braille to read.
Convention Center - Web_Accessibility_Prefunction

Pre-function, Meeting Rooms, Ballrooms, and Exhibit Halls

  • Directional signage is visibly shown all through our venue.
  • Wide, open spaces for scooters and wheelchairs to move.
  • Entrances to meeting rooms, ballrooms, and exhibit halls are wide enough for scooters and wheelchairs.
  • Floors are level and devoid of slippery areas.